Privacy Policy
Last updated June 22, 2026
This policy explains what information Pumpernickel collects, how we use it, and the choices you have. Pumpernickel is operated by Hideaway Labs.
Summary
Pumpernickel helps you earn money by participating in paid research. To do that, we collect the information needed to create your account, match you to relevant studies, and pay you. We don’t sell your identity, and you can delete your account at any time.
Information we collect
Information you provide
- Account details such as your name, email address, and password.
- Profile and demographic information you choose to share so we can match you to studies.
- Payout information required to send you your earnings, handled by our payments and research partner.
- Your responses to research studies and surveys.
- Messages you send us for support.
Information collected automatically
- Device and app information, such as device type and operating system.
- Usage information, such as studies viewed and completed, used to operate and improve the service and to prevent fraud.
- Approximate location and similar signals used for study eligibility and fraud prevention.
How we use your information
- To create and manage your account.
- To match you with research studies you’re eligible for.
- To calculate your earnings and process cash-outs.
- To detect, prevent, and respond to fraud and abuse.
- To provide support and respond to your requests.
- To comply with legal obligations.
How we share information
We share information only as needed to run Pumpernickel:
- Research and payments partner. Pumpernickel is built on an established research network that handles study supply, fraud protection, and payments. Information necessary to deliver studies and pay you is shared with this partner.
- Service providers. Vendors who help us operate the app (such as hosting and analytics), under obligations to protect your data.
- Legal and safety. When required by law or to protect rights, safety, and the integrity of the service.
We do not sell your personal information.
Your choices and rights
- You can review and update your profile information in the app.
- You can request deletion of your account and associated personal data.
- Depending on where you live, you may have rights to access, correct, or port your data, or to object to certain processing.
To exercise any of these, contact us at pumpernickel@hideawaylabs.io.
Data retention
We keep your information for as long as your account is active and as needed to provide the service, comply with legal obligations, resolve disputes, and enforce our agreements.
Children
Pumpernickel is not directed to children under 18, and we do not knowingly collect personal information from them.
Changes to this policy
We may update this policy from time to time. When we do, we’ll revise the “last updated” date above and, where appropriate, provide additional notice.
Contact
Questions about this policy? Email pumpernickel@hideawaylabs.io.